SHIPPING GUIDE
SHIPPING GUIDE

COVID-19 DELIVERY UPDATE

We are still shipping orders Australia-wide and we are doing everything in our power to dispatch orders as quickly as possible. We have changed our warehouse hours and are implementing changes to make sure we send out as many orders as we can. Unfortunately our courier partners are seeing lengthy delays across the network and have reduced tracking scans to prioritise sending as many orders as possible.

Tracking: Our courier partners have significantly reduced the amount of scans that are being completed during transit to avoid further delays. If we have dispatched your order and you have received tracking details from us, your parcel has been collected from us, but may not have been scanned into the courier's tracking system. We understand that this may be frustrating, but please understand that this is out of our control.

Click and collect is still available at all stores and we are enforcing strict social distancing measures in-store to ensure everyone's safety.

For more information regarding delivery delays, click the links below.

Australia Post: https://auspost.com.au/about-us/news-media/important-updates/coronavirus
StarTrack: https://startrack.com.au/alerts

We are very sorry for any inconvenience caused, the health and wellbeing of our valued customers and staff remains our highest priority.

DELIVERY DETAILS
PLE Computers have a relationship with multiple Freight Couriers to ensure we offer the best rates possible.
Generally speaking, orders placed before 1PM which have full stock allocation at our warehouse get processed the same day (or following working day if placed on a weekend – couriers can only collect on weekdays).
If the item you want to purchase is not in stock at your preferred location but is at another location we will transfer between stores in the same state free of charge but please be aware this will add at least one business day delay before your order will be ready for pickup or dispatch.
Don’t forget when we ship your order you are able to track the status of your order through the MyPLE section of our website!
Please Note! Deliveries must be signed for. We do not leave parcels unattended.
DELIVERY OPTIONS
eParcel Registered
(Regular/Standard Shipping)
Australia Wide & FREE on selected products
WA & VIC 1-3 business days*
Other states 3-5 business days*
eParcel Express
Australia Wide
WA & VIC 1-2 business days*
Other states 2-4 business days*
Same Day Courier
(From only $11)
Perth and Melbourne Metro Areas ONLY
Same day delivery** 
Australian Air Express
(AAE)
Australia Wide (certain areas only)
1 business day* 
Road Express
(for over 20kg)
Australia Wide
WA & VIC 1-2 business days*
Other states 2-4 business days*

Looking for a quote on Freight? Why not click on the Shipping Tab on the product you are after and enter your postcode!

This calculator is also available for your entire order on the Shopping Cart page.

*From dispatch at our warehouse. Estimates only, once we have dispatched the order there may be delays from the courier during busy times.

**Same day delivery available for orders with sufficient stock on hand received on business days before 1pm. Pricing from $11 depending on stock required and shipping destination.

IN-STORE PICKUP

At the checkout you are able to select to order online and pick up your order in store.
Please note the following important information in relation to Click and Collect orders.
Unpaid Orders:
Stock for your order will be allocated immediately upon order placement. After 7 calendar days if you have not picked up the order the order will be cancelled and goods returned to stock for sale to another customer. If you are unable to pick up within 7 days please make specific arrangements with the store directly.
Orders Paid Online and Pickup In Store:
Please note that due to fraudulent activity orders paid online and collected in store will require presentation of Photo ID to pick up the goods. If you wish to have an alternative person pick up your goods please make specific arrangements with the store directly.
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All Rights Reserved. Copyright 1991-2019 PLE Computers Pty Ltd (ABN: 48 051 046 596). The PLE Computer Logo & Mouse Pointer in Circles are registered Trademarks of PLE Computers Pty Ltd. All other trademarks and copyrights are the property of their respective owners. For further information on terms of service & conditions please see Terms & Conditions. Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.
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