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Select Store
Delivery
Australia Wide
Click and Collect
Victoria
Heatherton
Western Australia
Wangara
Bentley
Cockburn
Osborne Park
Pin
FREQUENTLY ASKED QUESTIONS
SHOPPING
SHIPPING/PICK-UP
Are stock levels accurate?
Unlike many other retailers, our listed stock levels are live as to what we have on hand. Occasionally, stock levels may fluctuate up and down throughout the day – this is caused by inter-store transfers or stock deliveries being processed.
How do I place an order?
Simply add the items you are looking for to your
shopping cart. When ready, proceed to the Checkout and complete
any details required. If you’ve done this before, all you need
to do is log in!
How do I find out the exact shipping costs for an order?
For all orders over $200 within the Perth or Melbourne Metro Area,
we are happy to offer standard registered delivery for free! Please see our
Shipping Guide page for more information about delivery methods and
how to calculate the total cost for your order.
How quickly will my order be processed?
Stock is immediately reserved when your order is
placed, therefore you will not need to call and confirm the
stock has been placed aside for you. For pick up orders, actual processing time may
vary, however if all items were in stock at the time of order
you may collect in store as soon as payment has been received. For online orders placed for delivery, if all items are in stock, ordered and paid for before 1pm local time, we aim to dispatch the same day Monday - Friday. This may vary during busy periods of the year.
What if I want to order something PLE doesn't currently stock?
We stock a comprehensive range of most products,
however if you are after a specific brand or part that we do not
have listed please
contact us and
where possible, we will provide a quote to order the item for
you.
Are PLE prices fixed?
Being in business for over 25 years means we have established
longstanding relationships with many suppliers, as such the
prices we have listed are generally the best we are able to
offer. For
large order quantities,
contact us for a quote and we will aim
to provide the most competitive price.
How do I go about buying a PLE Computers PC?
Systems and
notebooks are available to buy online. PLE Machine packages may
also be ordered by email, telephone or in store. All system orders require a deposit of 20%
of system price or $100 which ever is greater.
Which payment options are available?
PLE Computers offers a range of payment options to ensure
payments are efficient and secure. All payments processed via
our website are protected with encryption. We do not store your
credit card details on our servers, instead this is stored at our
payment providers secure storage facility. There are no surcharges for using any of our payment methods.
To view all of our payment options head to
www.ple.com.au/paymentmethods.
Do I need to provide ID when picking up orders?
At the checkout you are able to select to order online and pick up your
order in store. Please note the following important information in
relation to Click and Collect orders.
Orders Paid Online and Pickup In Store: Please note that due to fraudulent activity orders paid online and collected in store will require presentation of Photo ID to pick up the goods. If you wish to have an alternative person pick up your goods please make specific arrangements with the store directly.
What are the PLE Computers store trading hours?
Western Australia - Normal operating times are 9am until 6pm Weekdays and 9am until 4pm Saturdays, 11am until 3pm on Sundays, Excludes public holidays and Christmas period opening times may vary.