Technical Service Booking

/ How it works

Three steps. That's the whole thing.

We've kept this deliberately simple. The hard bit happens on our workbench, not in your inbox.

01
Step One
Select your services
Select what you need, diagnostics, cleaning, upgrades, OS reinstalls, dust removal, data recovery. Add as many as you like. Not sure? Start with diagnostics and we'll guide you from there.
02
Step Two
Confirm your service date
Pick a day and a store from our live calendar. You'll see real availability across every PLE location, no phone tag, no "let me check with the technician."
03
Step Three
Bring your PC in the day before
Drop it at your chosen store the afternoon before or right at 9am on the day. We'll have it on the bench when the doors open and most jobs are back to you before close.

/ Make a booking

Reserve a spot on the bench.

Select your services, choose a date and store, then checkout with a $20 deposit that comes straight off your final invoice. Looking for something more specialised? Browse the full services catalogue.

Service Booking

View full services catalogue →

Secured with a $20 deposit

Drop-off — Day before

Easy drop, no rush

Bring your machine in the afternoon before your appointment. It goes on the bench first thing, meaning your job starts the moment our technicians clock on.

Drop-off — Day of

9am sharp works too

Can't make it in the day before? Drop in right when we open. Same-day jobs still get same-day service, we just appreciate the early bird energy.

The honest bit

A few things worth knowing before we power up.

We believe in clear, no-surprise service. Here's how we work.

01 — Scope

If the scope changes, the quote changes.

The price you see at booking is an estimate based on the services you've selected. If our technicians uncover something extra once the case is open, a failing drive, a thermal issue, a tricky board fault, we'll always contact you for approval before doing any additional work.

02 — Deposit

Your $20 deposit isn't a bill, it's a bookmark.

It holds your slot and covers the initial diagnostic. The full $20 comes straight off your final invoice when your machine is collected. If we can't help, we'll tell you why and refund it.

03 — Turnaround

Same-day is the goal, not the guarantee.

We complete most bookings the same day. Jobs that need ordered parts, deep diagnostics, or data recovery may take longer, we'll give you a realistic ETA before any extra work begins.

04 — Your data

Back up what you can't lose.

We treat your data with the care we'd treat our own, but hardware can be unpredictable, especially when it's already misbehaving. Back up your irreplaceable files before drop-off. Where possible, we'll always confirm before any operation that touches your storage.

/ Not in the booking form?

Some jobs are too specialised for a checkbox.

Insurance assessments, advanced laptop work, niche component testing — the full catalogue lists every service our technicians offer in-store. Browse it if you're not sure what you need.

Browse all services

Real technicians. Real workshops. Real turnaround times.