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* Trading Terms & Conditions (TTC) *
Rev 1.1 Last Revised 1st July 2003
Definitions:
PLE Computers, This is the dealer in which you are purchasing from (PLE
Computers Pty Ltd Trading As PLE computers ABN 48 051 046 596)
Customer, This is the person or company in
which is purchasing a product or service from PLE Computers
By purchasing from PLE Computers, you are
acknowledging that you have read, understood, and agree to be bound by our
terms and conditions as set out below.
Privacy Policy:
All information submitted to us is private and confidential and not shared
with any third party. Unless we're presented with a court order, your
information will not be released or sold to any other person.
Payment Methods:
PLE Computers accepts Direct Deposit, Money Order, Visa, MasterCard, Cheque
(Corporate credit accounts & Trade accounts Clients only, 100pts of ID
required) and American Express (American Express incurs a 3% surcharge) to
pay for goods or services. All credit card orders are subject to
verification and approval. Credit cards are not charged until the order has
been processed and is ready to ship unless the order is not a stocked item
(special order). Orders paid for by Direct Deposit will not be processed or
shipped until the funds transfer has been fully verified.
Pricing Policy:
Prices are set at the time of purchase and are subject to change without any
notice. We reserve the right to not honor typographical errors on prices.
Acceptance of orders:
PLE Computers reserves the right to refuse or cancel an order at any time,
for any reason. In addition, an automated electronic order confirmation does
not indicate acceptance of an order.
Limitation of Liability:
All products sold are to be used at your own risk. Under no circumstances is
PLE Computers liable for the following:
(1) Third party claims against you for
damages,
(2) Loss of, or damage to your records, data,
or any type of hardware/equipment,
(3) Economic consequential damages (including
lost profits, lost data, or lost savings), or incidental damages even if we
are aware of the possibility.
(4) Any consequential damages. Consequential
damages is defined as any damage which is a consequence of using this
product or our website (data loss; hardware loss; or economic losses like
profit loss, customer loss, or time loss).
PLE Computers liability is limited to the cost
of the product purchased from us. All of the products that we sell are to be
used at your own risk and we are in no way liable for any loss, damage or
injuries suffered from poor installation or use.
Once shipped, goods become the responsibility
of the customer which then has consumer rights to the goods being delivered
by the carrier.
Warranty:
All products purchased from PLE Computers come with a 12 month warranty
against manufacturer defects starting from the receipt or invoice date, and
the warranty only applies to the original purchaser. Consumables are exempt
from this warranty and can only be returned if a defect is found.
Our warranty does not apply to any item that
has been modified, overclocked, abused, or mis-used. Products are not
warranted as to compatibility with your current components in regards to
use, fit, or utility. The consumer is responsible for making sure that the
parts ordered from PLE Computers will be compatible with their system (e.g
correct heatsink for your CPU).
PLE Computers reserves the right to repair or
replace defective items under warranty as we see appropriate.
The customer is solely responsible for
shipping any returned product back to PLE Computers. Customers must ship the
item back to PLE Computers using a reputable carrier that is capable of
providing proof of delivery and insurance for the entire value of the
shipment. The customer bears all cost of shipping charges and all risk of
loss in transit to PLE Computers
Please include your original invoice number
and contact details, a description of the problem, and any other information
you think might be related.
Adequately pack the product for shipment to
us. Do not ship the product back to us using only the original retail box
the product came in. We will reject any package sent to us like that. Pack
it well - any damage caused to the product due to poor packaging or shipping
choice is your responsibility and we will not replace or repair the product
under warranty. In cases of returns for refunds/credits you must include a
copy of the original receipt.
Returns:
Customers can return non-defective products for a full refund, provided the
item is back at PLE Computers within 3 days. This is conditional on that the
product is returned in "as new" condition, in it's original undamaged
packaging, and unopened if sealed by the manufacturer. Shipping charges are
not refundable. Refund amounts will be based on the currently listed price
on our website, or the invoice - whichever is lower. Special order items,
will only be refunded after the manufacturer or distributor has approved the
item for return.
The customer is solely responsible for
shipping any returned product back to PLE Computers. Customers must ship the
item back to PLE Computers using a reputable carrier that is capable of
providing proof of delivery and insurance for the entire value of the
shipment. The customer bears all cost of shipping charges and all risk of
loss in transit to PLE Computers. The customer agrees that the returned
product will be 100% complete, in re-saleable condition, and will be
complete with original packaging, manuals, etc. If any of the listed
requirements are not fulfilled, PLE Computers reserve the right to reject
the refund.
Shortages:
Please inspect the contents of your shipment carefully upon your receipt of
it. You have three (3) days after confirmed delivery to report any shortages
in the shipment. We will not accept any responsibility, or offer any options
after those three days have passed.
Damage in transit:
Please inspect the contents of your shipment carefully upon your receipt of
it. You have three (3) days after confirmed delivery to report any items
that have arrived damaged or broken in transit. We will not accept any
responsibility, or offer any options after those three days have passed.
For more information please email:
sales@ple.com.au
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